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Latest activity by Dylan
  • Dylan created an article,

    Received the Wrong Item

    Received the Wrong Item If we’ve sent you something you didn’t order, we want to get the correct item to you as fast as possible. To get started: 1) Submit a support request 2) Choose "Order Relate...

  • Dylan created an article,

    My Item Never Arrived (Lost in Transit)

    Can't Find Your Package? Missing packages stress us all out! We have noticed that almost all packages show up within five business days.But here are some things to try: Make sure your shipping add...

  • Dylan created an article,

    Shipping Costs

    Most orders ship fast and free! Here is how our shipping works: A flat rate shipping cost of $6.99 applies to orders under $75 Orders over $75 qualify for FREE Economy Shipping If your order does...

  • Dylan created an article,

    Freight Shipping Large and Heavy Items

    Large and heavy items are shipped via trusted carriers that specialize in handling large items. Shipping time can typically take one to three weeks for delivery.   Freight Shipping Process Before t...

  • Dylan created an article,


    Return fees Any outbound and inbound shipping shipping charges to get the items to and from you may not be refunded. For items that shipped free or flat rate, please note that actual shipping costs...

  • Dylan created an article,

    Estimated Delivery Dates

    Want to know when you will receive your item? Most of our product pages display an estimated delivery date. This is a calculated delivery date based on the time in transit plus handling time for in...

  • Dylan created an article,

    Order Cancellations

    Cancelling an Order We can generally cancel an order up to one hour after it was placed. Cancellation requests are not a guarantee, as our cancellation system will not allow items to be canceled on...

  • Dylan created an article,

    Privacy Policy

    This privacy policy sets out how TotalSprinkler.com uses and protects any information that you give TotalSprinkler.com when you use this website. TotalSprinkler.com is committed to ensuring that yo...

  • Dylan created an article,

    Order Tracking

    Tracking your Total Sprinkler order is easy!  Track your order on our order tracking portal: Get the order number found in your confirmation email. Use the order number along with your email add...

  • Dylan created an article,

    How to Make a Return

    Returns Most items can be returned within 30 days of delivery; however, some items are not eligible for return. Additionally, a modified return policy applies to some products, including heaters, c...