Dylan
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Articles
Votes on activity by Dylan-
Received the Wrong Item
Received the Wrong Item If we’ve sent you something you didn’t order, we want to get the correct item to you as fast as possible. To get started: 1) Submit a support request 2) Choose "Order Relate...
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My Item Never Arrived (Lost in Transit)
Can't Find Your Package? Missing packages stress us all out! We have noticed that almost all packages show up within five business days.But here are some things to try: Make sure your shipping add...
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Shipping Costs
Most orders ship fast and free! Here is how our shipping works: A flat rate shipping cost of $6.99 applies to orders under $75 Orders over $75 qualify for FREE Economy Shipping If your order does...
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Freight Shipping Large and Heavy Items
Large and heavy items are shipped via trusted carriers that specialize in handling large items. Shipping time can typically take one to three weeks for delivery. Freight Shipping Process Before t...
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Refunds
Return fees Any outbound and inbound shipping shipping charges to get the items to and from you may not be refunded. For items that shipped free or flat rate, please note that actual shipping costs...
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Estimated Delivery Dates
Want to know when you will receive your item? Most of our product pages display an estimated delivery date. This is a calculated delivery date based on the time in transit plus handling time for in...
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Order Cancellations
Cancelling an Order We can generally cancel an order up to one hour after it was placed. Cancellation requests are not a guarantee, as our cancellation system will not allow items to be canceled on...
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Privacy Policy
This privacy policy sets out how TotalSprinkler.com uses and protects any information that you give TotalSprinkler.com when you use this website. TotalSprinkler.com is committed to ensuring that yo...
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Order Tracking
Tracking your Total Sprinkler order is easy! Track your order on our order tracking portal: Get the order number found in your confirmation email. Use the order number along with your email add...
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How to Make a Return
Returns Most items can be returned within 30 days of delivery; however, some items are not eligible for return. Additionally, a modified return policy applies to some products, including heaters, c...